Name: How AI Chatbots are Transforming Live Chat Support Teams
Start: 2025-07-25T11:00:00.000Z

AI is no longer a future trend, it’s your new teammate. In this webinar, we’ll show you how AI chatbots are revolutionizing live chat support, reducing workload, boosting response speed, and freeing up your team to focus on complex conversations.

Whether you’re scaling your support team or improving first-response times, this session gives you the insights and tools to make AI work for you, without sacrificing a personal touch.

**You will learn:**
- How AI chatbots handle repetitive questions in real-time
- When to use AI vs. human support (and how to blend both)
- Key metrics improved by AI-powered live chat
- Real-world examples from teams using Superchat AI today

Discover how to supercharge your support without hiring a single extra agent.

AI chatbots are changing the game for support teams: Faster replies, less stress, happier customers.

Mika Hally

How AI Chatbots are Transforming Live Chat Support Teams

Tired of messy WhatsApp threads and slow replies? Join us to discover how Smart Menus can transform your customer communication, making WhatsApp chats faster, clearer, and more efficient.

Whether you’re in sales, support, or marketing, Smart Menus help your team guide conversations, collect key info upfront, and automate responses - no coding needed.

**You will learn:**
	•	How to set up Smart Menus in minutes
	•	Proven use cases that boost response speed and customer satisfaction
	•	Tips to automate FAQs and qualify leads instantly
	•	Best practices from top-performing teams using WhatsApp daily

Get inspired, save time, and deliver a world-class chat experience with Superchat.

Streamline your WhatsApp chats with Smart Menus: Faster replies, smoother conversations, zero coding.

Streamline your WhatsApp Chats with Smart Menus

A referral system via WhatsApp can massively accelerate your growth – if it’s built the right way. In this webinar, we’ll give you an exclusive look into what’s possible and what’s coming.

**You’ll learn:**
- Why referrals via WhatsApp convert particularly well
- How to structure an effective “Invite & Reward” system
- What technical steps are required – and what will soon be available in Superchat
- How to motivate users to actively refer friends
- Real-world examples from e-commerce, service businesses, and B2B

Ideal for teams looking to boost organic growth and integrate referral marketing directly into their messenger strategy.

**Note:** This feature is currently in development (Go live planned: end of the quarter). This webinar will give you the perfect preparation for launch.

Referrals work – especially directly in the messenger. In this webinar, we’ll show you what a “Refer a Friend” system on WhatsApp can look like and what to consider when building it.

Marcus Novais

WhatsApp “Refer a Friend”: How to Grow Your Reach Through Referrals

How many leads drop off during your WhatsApp communication? How many convert – and why?

In this hands-on webinar, we’ll show you how to build and track your WhatsApp funnel step by step using Superchat and Google Sheets – no CRM or complex tools required.

**You’ll learn:**
- How to build a clear funnel from Superchat data (Start → In Progress → Lost/Converted)
- Why labels and attributes often aren’t enough – and how to work with funnel stages instead
- How to structure your funnel differently for sales and support
- How to create a simple, live-tracking dashboard in Google Sheets
- Why traditional analytics tools don’t give you the level of detail you need

By the end, you’ll know how to give your team full funnel transparency – and how to optimize exactly where leads are getting lost.

Learn how to make every step of your WhatsApp funnel visible – from the first inquiry to conversion. Perfect for sales and support teams looking to scale with data.

Fabian Ristedt

How to Build and Track Each Step of Your WhatsApp Funnel – with Superchat & Google Sheets

Customers expect fast responses – even in the evening, on weekends, or in the middle of the night. In our recent webinar, we explored how to use chatbots in Superchat to provide 24/7 support – without the need for extra shifts or long wait times.

**In the session, we covered:**
- How to enable 24/7 support with a chatbot – efficiently and reliably
- Which common inquiries are ideal for automation
- Why a well-designed chatbot can significantly relieve your first-level support
- Best practices to maintain high customer satisfaction outside business hours
- A live demo showcasing real support flows powered by automation

This webinar was designed for teams looking to support their customers around the clock – without compromising on quality, clarity, or a personal touch.

**Missed it?** Request the recording now and discover how you can elevate your support with Superchat's automation tools.

Save time on support and increase customer satisfaction – with a smart chatbot that’s available even at night.

Annalena Brühl

24/7 Support with Chatbots: Automated Customer Service Outside Business Hours

Missed the live session? Request the recording of our advanced Superchat Automations webinar with Tobias Ignatzk, our Product Lead! This session is perfect for tech-savvy users looking to master the HTTP request action and trigger. Tobias walks you through integration setups step by step and shares expert tips to help you build powerful automations that seamlessly connect with external systems.

**What you'll learn:**
- How to set up HTTP requests in your automations
- Practical use cases for triggers to automate complex tasks
- Expert tips to optimize your automation workflows

Dive into advanced automation setups with Tobias Ignatzk. Learn how to use HTTP requests and triggers to create seamless integrations and powerful workflows.

Tobias Ignatzek

Supercharge Your Automations with HTTP Request Actions & Triggers

Superchat’s Co-Founder and CPO, Mika Hally, shared the secrets to working smarter, not harder, in our Unified Inbox. In this webinar, we explored the latest features and practical strategies that businesses - ranging from small 5-person teams to companies with over 200 users - use to streamline communication across sales, support, and recruiting.

**What you'll learn:**
- A walkthrough of the latest Unified Inbox features
- Best practices for efficient team communication
- How top businesses use Superchat daily to stay ahead

Discover the latest Unified Inbox features and learn how businesses of all sizes streamline communication across sales, support, and recruiting. Join Mika Hally for expert tips and real-life success stories.

Mastering Messaging: Work Like a Pro in the Unified Inbox

The WhatsApp Newsletter 3.0 has arrived – better and more powerful than ever! In this exclusive webinar, Mika Hally, Co-Founder and CPO of Superchat, will show you how to leverage the new features to boost your business. It’s the perfect tool for the busiest sales season of the year, Black Friday and Christmas.

What you’ll learn:

**Ditch email for WhatsApp:**
Create newsletters that land directly in your customers’ inboxes – no more spam folders.

**GDPR-compliant opt-ins:**
Learn how to grow your subscriber list securely and legally.

**Best practices & live examples:**
We’ll share tips and tricks to maximize your newsletter’s performance. Plus, we’ll demonstrate successful campaigns with real-world examples.

**Post-newsletter automation:**
Discover how to use Superchat Automations and AI Chatbots to handle follow-up messages seamlessly and generate even more revenue on autopilot.

This webinar equips you with everything you need to elevate your marketing strategy with WhatsApp. Don’t miss out – join us and see the difference!

Discover the new WhatsApp Newsletter 3.0 – powered by customer feedback and perfect for Black Friday and the holiday season. Learn how to collect GDPR-compliant opt-ins and create high-converting newsletters that truly deliver.

WhatsApp Newsletter 3.0

Welcome to the WhatsApp Business AI Chatbot Summit: Shaping the Future of Marketing! This exclusive webinar is part of our revolutionary series celebrating the launch of our AI Chatbot. Together with Mika Hally, Co-Founder and CPO of Superchat, you’ll explore the transformative potential of combining WhatsApp Newsletters with AI Chatbots.

What you’ll learn:

**High-performing WhatsApp Newsletters:**
Create marketing campaigns that reach customers directly – no spam, just guaranteed high open rates.

**Next-level automation:**
Combine newsletters with AI-powered communication to automate follow-ups and personalized messages seamlessly.

**Boost engagement:**
Use interactive messages and personalized content to strengthen customer loyalty and maximize sales.

**Marketing that stands out:**
Revolutionize your strategies and elevate your campaigns with innovative tools and automation.

This webinar provides valuable insights, practical examples, and forward-thinking strategies to transform your marketing with WhatsApp and AI. Get inspired and step into the future of marketing!

Shape the future of marketing: Learn how to leverage WhatsApp Newsletters and AI Chatbots for groundbreaking marketing strategies at the WhatsApp Business AI Chatbot Summit.

WhatsApp Business AI Chatbot Summit: Shaping the Future of Marketing

Welcome to the WhatsApp Business AI Chatbot Summit: Recruiting 2.0! As part of our exclusive webinar series celebrating the launch of our revolutionary AI Chatbot, Mika Hally, Co-Founder and CPO of Superchat, showcased how companies can use WhatsApp Business and AI Chatbots to optimize their recruiting processes and attract top talent.


What you’ll learn:

**Attract more applicants:**
Leverage WhatsApp to communicate job opportunities directly and effectively to the right candidates.

**Automated applicant qualification:**
Save time by automatically pre-qualifying applicants and focusing on the best talent.

**Answer FAQs effortlessly:**
Provide 24/7 support to candidates with smart, human-like AI Chatbots.

**Efficient Recruiting 2.0:**
Revolutionize your recruitment process with automation and personalized communication that makes an impact.

This webinar offers actionable insights and strategies to transform your recruiting efforts with WhatsApp Business and our AI Chatbot. Get inspired and take your recruitment to the next level!

Discover how businesses can revolutionize recruiting with WhatsApp Business and AI Chatbots at the WhatsApp Business AI Chatbot Summit.

WhatsApp Business AI Chatbot Summit: Recruiting 2.0

Welcome to the WhatsApp Business AI Chatbot Summit: A New Era in Support! Part of our exclusive webinar series, this session celebrates the launch of our groundbreaking AI Chatbot. Mika Hally, Co-Founder and CPO of Superchat, reveals how companies can redefine and revolutionize customer support like never before.


What you’ll learn:

**Support that wows:**
Harness WhatsApp Business to deliver support that’s not just efficient but truly personal.

**24/7 service with AI:**
Automate repetitive inquiries without losing the human touch – your customers will love it.

**Efficiency meets innovation:**
Save time and resources while elevating your service to an extraordinary level.

**Revolutionize the customer experience:**
Make a lasting impression with seamless, modern, and unforgettable support.

This webinar equips you with the tools and strategies needed to transform customer support with WhatsApp Business and our AI Chatbot. Welcome to the future of support!

Discover the future of customer support at the WhatsApp Business AI Chatbot Summit – revolutionary, efficient, and available 24/7.

WhatsApp Business AI Chatbot Summit: A New Era in Support

Welcome to the WhatsApp Business AI Chatbot Summit: Revolutionizing Sales! This webinar is part of our groundbreaking series celebrating the launch of our AI Chatbot. Together with Mika Hally, Co-Founder and CPO of Superchat, you’ll discover how to transform your sales process with cutting-edge communication and AI.

What you’ll learn:

**Effortless lead generation:**
Use WhatsApp to capture leads seamlessly and move them directly into your sales funnel.

**Faster deals with automation:**
Shorten your sales cycle with AI Chatbots that instantly respond to inquiries and pre-qualify leads.

**Personalized selling:**
Learn how to boost your conversion rates with tailored messages and targeted follow-ups.

**Sales on autopilot:**
Automate the entire process – from the first inquiry to closing the deal – and effortlessly drive revenue growth.

This webinar equips you with the tools to revolutionize your sales process with WhatsApp Business and our AI Chatbot. Discover new possibilities and step into the future of sales!

Learn how to revolutionize your sales process with WhatsApp and AI Chatbots at the WhatsApp Business AI Chatbot Summit.

Superchat Webinars