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24/7 Support with Chatbots: Automated Customer Service Outside Business Hours
Save time on support and increase customer satisfaction – with a smart chatbot that’s available even at night.
Monday, 26.05.2025 10:00 (UTC)
60 mins
English
Hosted By
Host
Annalena Brühl
Team Lead Customer Success
Co-Host
Host
Fabian Ristedt
Team Lead Customer Success

Customers expect fast responses – even in the evening, on weekends, or in the middle of the night. In our recent webinar, we explored how to use chatbots in Superchat to provide 24/7 support – without the need for extra shifts or long wait times.

In the session, we covered:

  • How to enable 24/7 support with a chatbot – efficiently and reliably
  • Which common inquiries are ideal for automation
  • Why a well-designed chatbot can significantly relieve your first-level support
  • Best practices to maintain high customer satisfaction outside business hours
  • A live demo showcasing real support flows powered by automation

This webinar was designed for teams looking to support their customers around the clock – without compromising on quality, clarity, or a personal touch.

Missed it? Request the recording now and discover how you can elevate your support with Superchat's automation tools.

Past webinar
poster