At Superchat, we’re redefining the way businesses communicate with their customers. Our mission: Every interaction should feel as easy and natural as talking to a friend.

As a (Senior) Revenue Operations Manager, you’re not just streamlining operations; you’re transforming how we work across departments. You’ll be at the center of a high-impact, cross-functional engine, using data, automation, and cutting-edge tools (including AI) to unlock efficiency and fuel growth across Marketing, Sales, Customer Success, and beyond.

Your responsibilities:

• You identify GTM bottlenecks and help implement smart, scalable workflows that improve efficiency and team experience
• You take ownership of our GTM tech stack - you evaluate, optimize, and structure tool usage to enable every team to do their best work
• You support the evaluation and optimization of our GTM tech stack (e.g. HubSpot) and learn how to use tools effectively to drive business impact
• You become the go-to person for experimenting with internal AI tools, automations, and no-code solutions to help future-proof the way we work
• You analyze GTM data, identify trends, and contribute to actionable, data-driven recommendations in close collaboration with cross-functional stakeholders
• You create dashboards and reports - both proactively and in response to stakeholder requests - translating data into actionable insights that support cross-functional teams and enable effective planning and execution of OKR cycles

About you:

You can be anything! Diverse backgrounds are very welcome. What matters is that:

• You see broken processes and think: “I can fix this”
• You bring at least 2 years experience in the field or similar
• You get excited by new tools and can quickly evaluate, adopt, and teach them; from analytics platforms like Amplitude to enrichment tools like Clay
• You thrive on structure and bring a data-first mindset to every problem
• You have solid experience working with automation tools such as n8n, Make, or Zapier. As a bonus, you bring a foundational understanding of public API structures and can confidently execute basic HTTP requests
• You've already worked with AI tools and know of the use cases where AI can help make the processes more efficient
• You’re fluent in English and comfortable working across teams, roles, and tools - German language skills are a bonus 

Why Superchat:

• 26 days of paid vacation + 2 additional days off for Christmas and New Year’s Eve
• Your choice between an Urban Sports Club/John Reed membership or public transport tickets/dance subscription
• Regular company and team events
• An annual personal development budget of €500 for things like conferences, courses, books, career coaching, etc.
• An inclusive and exciting start-up culture that enables rapid professional and personal growth
• A beautiful office in the heart of Berlin (Prenzlauer Berg) with free snacks, drinks, and top-tier equipment

This is an on-site role in Berlin.

Superchat was founded in 2020 in Berlin by Yilmaz and Mika. With over 7,500 business customers, we are on a strong growth trajectory. Backed by a Series A funding round of 15.6 million USD, we are supported by leading investors such as Blossom Capital and 468 Capital.

We offer a comprehensive messaging suite for businesses that unifies all communication channels (WhatsApp, Instagram, Facebook, and many more) into a single platform. This enables our customers to easily send newsletters, build customer relationships, and sell products and services.

We firmly believe that diversity makes companies better. We welcome all applicants—regardless of gender, background, nationality, or religion. Feel free to send us your application!

With your application, you agree to our privacy policy.

We look forward to your application! 🙂