Features in comparison: Superchat vs. MessageBird
We have compared some of the features of MessageBird and Superchat. Is Superchat an attractive MessageBird alternative?
| Superchat | MessageBird | |
|---|---|---|
| Onboarding | immer inklusive | erst ab Pro Plus Plan |
| Money-back guarantee | ✅ | ❌ |
| WhatsApp Campaigns | ✅ | ❌ |
| Google Business Chat | ✅ | ❌ |
| Online review management | ✅ | ❌ |
| Android & iOS App | ✅ | ❌ |
| Team chat | ✅ | ❌ |
| Voice messages | ✅ | ❌ |
| ✅ | ✅ | |
| ✅ | ✅ | |
| Facebook Messenger | ✅ | ✅ |
| ✅ | ✅ | |
| SMS | ✅ | ✅ |
| Telegram | ✅ | ✅ |
| Multiple Users | ✅ | ✅ |
Superchat - Messaging Made in Germany
Superchat offers a communication platform that meets the needs of companies from a wide range of industries. At fair prices, you get personal support and messaging software tailored to your business. The platform unites all channels, allows you to create templates and manage your customer ratings. With the WhatsApp campaign feature, you use the most popular messenger to send targeted newsletters to your contacts. This way, you support your customers at every step of the customer journey.
MessageBird - Comprehensive software with expensive additional functions
MessageBird was developed for large and international companies. The omnichannel communication platform offers numerous functions to automate processes in customer service. In order to exploit the full potential, MessageBird offers the Flow Builder Pro. However, this is charged extra and makes the monthly prices for the platform increase significantly. Customers only receive comprehensive support and onboarding with the Pro Plus plan. Yet only two onboarding calls with experts are included here.