At Superchat, we’re redefining the way businesses communicate with their customers. Our mission: Every interaction should feel as easy and natural as talking to a friend.

Your responsibilities:

• You coach and develop employees through demo reviews, biweekly 1-on-1s, group training sessions, and personalized growth talks
• You maintain high process and quality standards by ensuring CRM hygiene, providing feedback for sales process improvements, and identifying optimization opportunities
• You support the sales team in handling complex deals, offering guidance on stakeholder management, pricing strategies, and objection handling
• You lead your team by fostering a strong culture, conducting daily check-ins, and ensuring clear communication and motivation
• You ensure effective communication and collaboration across departments, working closely with teams such as Customer Success and Marketing

About you:

• You have proven experience as a Team Lead in International Sales, with a strong track record of leadership and team management
• You are ideally bilingual in Spanish and Italian; alternatively, you have native proficiency in one language and C1/C2-level skills in the other
• You bring solid expertise and practical knowledge of HubSpot, or similar, as a CRM platform
• You demonstrate strategic thinking and a structured working style, combined with a hands-on mentality; you are adept at managing customer relationships and leading teams effectively

Why Superchat:

Aside from our people, culture and mission, there are a variety of additional benefits that help make Superchat a great place to work!

• 26 days of paid vacation + 2 days off for Christmas and New Year's Eve
• Regular company and team events like pizza & beer evenings, sport activities, legendary parties, and more!
• Annual personal development budget for conferences, courses, books, career coach, etc.
• An inclusive and exciting start-up environment culture that offers accelerated career and personal growth
• Beautiful office in the heart of Berlin (Prenzlauer Berg) equipped with ergonomic chairs, height adjustable desks, free snacks, beverages and overall good vibes

At Superchat, we're looking for people with passion, grit, and integrity. You're encouraged to apply, even if your experience doesn't precisely match the job description. Your skills and passion will stand out - and set you apart - especially if your career has taken some extraordinary twists and turns. At Superchat, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us!

We are looking forward to your application! 🙂

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