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Solve questions directly on your website via live chat

With Superchat's live chat, you can give your customers the support they are looking for, exactly when they need it.

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Hello.

Do you have a question?

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  • User
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  • ChannelLivechat
  • ChannelWhatsApp
  • ChannelInstagram
  • ChannelTelegram
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Webchat
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Convert prospects to customers at any time
Your website is one of the first points of contact for your target group. Give your website visitors an easy way to get in touch with you at any time. And if you are not available? Seamlessly forward your contacts to channels such as WhatsApp & Co.
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Automated customer support
Prospects have one last question before they finalize their purchase? With live chat and automation, you can answer questions automatically or notify the right person in the team. This allows you to answer questions faster, create a seamless customer experience via chat and reduce cart abandonment.
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Start conversations across all channels from one place
The web widget combines live chat, WhatsApp, email and more in one overview, so that your website visitors can start conversations on their favorite channel. With our freely configurable web widget, you make it as easy as possible for your customers to get in touch with you.
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Since implementing the webchat, our message volume has increased significantly. We now receive about 30 WhatsApp messages per day, mainly through our website.
Omar Badawy
Marketing Assistant, CODE University
Use your website to engage with customers
Guide your audience every step of the way on your website and provide the support they need.
Multiple channels
Live chat, WhatsApp, Instagram, email and more: you choose which channels are visible in your web chat.
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Real time support
Look after your customers and website visitors in real time - without losing efficiency.
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Suitable for your brand
Color, logo, position & text: you decide how your webchat looks, without any technical effort.
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Simple implementation
Copy and paste: Set up your Web Widget in just a few minutes. If required, you can control the Web Widget automatically.
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Link integration
Add helpful links to your webchat, e.g. to book appointments or sign up for newsletters.
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Mobile & on the desktop
Whether your target audience opens the website on their smartphone or PC, the webchat is always visible.
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Automatisierungen mit 5000+ Integrationen

Automatisierungen mit 5000+ Integrationen

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Universal inbox

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Seamlessly add Superchat to your processes and integrate your favorite tools.

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Customer communication rethought

Use Superchat to get the most out of every customer interaction. Get started today.

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