WhatsApp Business for Retail

WhatsApp is the key to more revenue through customer proximity. Communicate with your customers at eye level.

  • All channels in a central inbox
  • Automated customer service
  • WhatsApp Newsletter for special promotions
  • Automatically collect Google reviews
WhatsApp Business for Retail
Meta Business Partner
GDPR
GDPR-compliant
10.000+ companies already work with us
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More leads, less effort

Use AI agents to convert leads into customers

How retailers use Superchat

Be available to your customers 24/7 and receive Google reviews automatically.
  • All channels in a universal inbox
    All channels in a universal inbox
    Bundle WhatsApp, Facebook, Instagram, email, and more into one inbox and stay organized.
  • 24/7 customer service with AI agents
    24/7 customer service with AI agents
    Automatically and round the clock, answer common questions about opening hours, product availability, and prices.
  • WhatsApp campaigns for special promotions
    WhatsApp campaigns for special promotions
    Inform your customers about new products, sales, and exclusive offers directly via WhatsApp Newsletter.
  • More 5-star reviews on Google
    More 5-star reviews on Google
    Send satisfied customers a review link directly via WhatsApp to automatically collect reviews.

WhatsApp with superpowers

Superchat enables fast and simple customer communication on WhatsApp. From the first product inquiry to the review invitation.

Stronger customer engagement with live chat

Support your customers and website visitors in real-time to gain more customers.

Stronger customer engagement with live chat

Faster support with WhatsApp templates

Create templates for recurring inquiries and customize them to save time.

Faster support with WhatsApp templates

Staff assignments & status for teamwork

Staff assignments, processing status, and labels make message processing easier as a team.

Staff assignments & status for teamwork

The favorite package of retailers

Professional
ProfessionalRecommendation
€178Total costs / month.

This example shows the monthly total cost of the Superchat Professional Plan (6 staff accesses), including the WhatsApp Newsletter Add-on.

Included in Your Plan

  • 1 AI Agent included

    Expand your team with an AI agent that answers customer inquiries at any time.

  • 6 Automations included

    Connect your favorite tools to Superchat and automate workflows.

  • WhatsApp newsletter

    Send your WhatsApp Newsletter with the Newsletter Add-on to up to 10,000 recipients per month.

Support you can rely on

Whether setting up, with questions or challenges - our support team is at your side with advice and help. Fast, reliable, and always solution-oriented. We are only satisfied when you are.

Frequently Asked Questions