WhatsApp Business for Retail

WhatsApp is the key to more revenue through customer proximity. Communicate with your customers at eye level.

All channels in a central inbox
Automated customer service
WhatsApp Newsletter for special promotions
Automatically collect Google reviews
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10.000+ Unternehmen vertrauen uns bereits
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How retailers use Superchat

Be available to your customers 24/7 and receive Google reviews automatically.

  • All channels in a universal inbox
    Bundle WhatsApp, Facebook, Instagram, email, and more into one inbox and stay organized.
  • 24/7 customer service with AI agents
    Automatically and round the clock, answer common questions about opening hours, product availability, and prices.
  • WhatsApp campaigns for special promotions
    Inform your customers about new products, sales, and exclusive offers directly via WhatsApp Newsletter.
  • More 5-star reviews on Google
    Send satisfied customers a review link directly via WhatsApp to automatically collect reviews.
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WhatsApp with superpowers

Superchat enables fast and simple customer communication on WhatsApp. From the first product inquiry to the review invitation.
Stronger customer engagement with live chat
Support your customers and website visitors in real-time to gain more customers.
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Faster support with WhatsApp templates
Create templates for recurring inquiries and customize them to save time.
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Staff assignments & status for teamwork
Staff assignments, processing status, and labels make message processing easier as a team.

Start with our WhatsApp templates for retailers

The favorite package of retailers

Professional Plan
Recommendation
€178
Total costs / month
This example shows the total monthly costs of the Superchat Professional Plan (10 employee accesses), including the WhatsApp Newsletter Add-on.
1 AI Agent included
Expand your team with an AI agent that answers customer inquiries at any time.
8 automations included
Connect your favorite tools with Superchat and automate workflows.
WhatsApp newsletter
Send your WhatsApp Newsletter with the Newsletter Add-on to up to 10,000 recipients per month.

* Prices are net; Minimum contract duration 12 months

Outstanding support

Support you can rely on

Whether setting up, with questions or challenges - our support team is at your side with advice and help. Fast, reliable, and always solution-oriented. We are only satisfied when you are.

Try for free
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Frequently Asked Questions