WhatsApp Business for Retail

WhatsApp is the key to more revenue through customer proximity. Communicate with your customers at eye level.

All channels in a central inbox
Automated customer service
WhatsApp Newsletter for special promotions
Automatically collect Google reviews
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9000+ Unternehmen vertrauen uns bereits
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How retailers use Superchat

Be available to your customers 24/7 and receive Google reviews automatically.

  • All channels in a universal inbox
    Bundle WhatsApp, Facebook, Instagram, email, and more into one inbox and stay organized.
  • 24/7 customer service with AI agents
    Automatically and round the clock, answer common questions about opening hours, product availability, and prices.
  • WhatsApp campaigns for special promotions
    Inform your customers about new products, sales, and exclusive offers directly via WhatsApp Newsletter.
  • More 5-star reviews on Google
    Send satisfied customers a review link directly via WhatsApp to automatically collect reviews.
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WhatsApp with superpowers

Superchat enables fast and simple customer communication on WhatsApp. From the first product inquiry to the review invitation.
Stronger customer engagement with Live Chat
Support your customers and website visitors in real-time to gain more customers.
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Faster support with WhatsApp templates
Create templates for recurring inquiries and customize them to save time.
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Staff assignments & status for teamwork
Staff assignments, processing status, and labels make message processing easier as a team.

Start with our WhatsApp templates for retailers

The favorite package of retailers

Professional Plan
Recommendation
178 €
Total costs / month
This example shows the total costs of the annual Superchat Professional Plan (10 employee accesses), including the WhatsApp Newsletter Add-on. The plan includes 1 AI chatbot and 8 automations.
Professional
The Professional Plan includes 3 integrated phone numbers and 10 employee accesses.
129 €
/ month
Plus
Webchat
Zapier available as an add-on
Industry-specific onboarding
WhatsApp Newsletter (Add-on)
Send your newsletter with the Professional Plan to up to 10,000 recipients per month.
+49 €
/ month
AI Chatbot & automations included
1x AI chatbot and 8x automations are included in the Professional Plan. Expand your team and automate recurring workflows.
+0 €
/ month

* Prices are net; Minimum contract duration 12 months

Outstanding support

Support you can rely on

Whether setting up, with questions or challenges - our support team is at your side with advice and help. Fast, reliable, and always solution-oriented. We are only satisfied when you are.

Try for free
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Frequently Asked Questions