WhatsApp Business for e-commerce

WhatsApp is the key to higher revenue through customer proximity. Communicate with your customers at eye level.

Reduce cart abandonment via WhatsApp
Customer service with AI agents and automation
Unified inbox for all channels
WhatsApp campaigns for Black Friday and more
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10.000+ Unternehmen vertrauen uns bereits
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How e-commerce companies use Superchat

Automate your customer support on WhatsApp and social media and additionally increase your revenue through targeted WhatsApp campaigns. 100% data protection compliant.

  • Increased revenue through reduced cart abandonment
    Reduce cart abandonment by reminding customers about their open orders in the cart via WhatsApp.
  • Automated customer service
    With AI agents and automation, you can efficiently handle inquiries while ensuring a consistent customer experience.
  • Unified inbox for all channels
    Aggregate all incoming messages from different channels such as WhatsApp, Instagram, Facebook Messenger, live chat, email, and Telegram in a universal inbox.
  • WhatsApp campaigns for Black Friday and Co.
    Use WhatsApp for targeted campaigns on Black Friday & Co. and reach your customers directly and personally on the most important sales days.
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WhatsApp with superpowers

Superchat enables quick and easy customer communication on WhatsApp. From the first inquiry to the review invitation.
More 5-star ratings (Google, Trustpilot etc.)
Send automated review invitations to satisfied customers with 5-star feedback to gather Google Reviews and Trustpilot ratings.
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100% data protection compliant
With Superchat, you can create WhatsApp newsletters: collect opt-ins, add contacts automatically, and send targeted messages.
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Segment campaign target groups
Collect opt-ins, automatically add contacts to lists, and send targeted messages.

Start with our WhatsApp templates for e-commerce companies

The favorite package for e-commerce companies

Professional Plan
Recommendation
€178
Total costs / month
This example shows the monthly total costs of the Superchat Professional Plan (10 employee accesses), including the WhatsApp Newsletter Add-on. The plan includes one AI agent and eight automations.
Professional
The Professional Plan includes 3 integrated phone numbers and 10 employee accesses.
€129
/ month
Plus
Webchat
Zapier can be booked additionally
Industry-specific onboarding
WhatsApp newsletter (add-on)
Send your newsletter with the Professional Plan to up to 10,000 recipients per month.
+€49
/ month
AI Chatbot & automations included
One AI agent and eight automations are included in the Professional Plan, so you can automate recurring workflows.
+€0
/ month

* Prices are net; minimum contract term of 12 months

Outstanding support

Support you can rely on

Whether during setup, with questions, or challenges - our support team is by your side with advice and action. Fast, reliable, and always solution-oriented. We are only satisfied when you are.

Try for free
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Frequently Asked Questions