WhatsApp Business for e-commerce
WhatsApp is the key to higher revenue through customer proximity. Communicate with your customers at eye level.
- Reduce cart abandonment via WhatsApp
- Customer service with AI agents and automation
- Unified inbox for all channels
- WhatsApp campaigns for Black Friday and more
You're in good company
"Superchat enables us to reach more customers personally with minimal effort and strengthen the bond."
Tobias Belting, Kundenbetreuung und Support
True Nature GmbH
"Superchat has greatly relieved our team. The centralized sales platform and automation features allow us to reduce coordination efforts in the team and focus on truly value-added interactions."
Max Rost, Gründer und Chief Product Officer
Aampere GmbH
How e-commerce companies use Superchat
Increased revenue through reduced cart abandonmentReduce cart abandonment by reminding customers about their open orders in the cart via WhatsApp.
Automated customer serviceWith AI agents and automation, you can efficiently handle inquiries while ensuring a consistent customer experience.
Unified inbox for all channelsAggregate all incoming messages from different channels such as WhatsApp, Instagram, Facebook Messenger, live chat, email, and Telegram in a universal inbox.
WhatsApp campaigns for Black Friday and Co.Use WhatsApp for targeted campaigns on Black Friday & Co. and reach your customers directly and personally on the most important sales days.
Supercharged WhatsApp
More 5-star ratings (Google, Trustpilot etc.)
Send automated review invitations to satisfied customers with 5-star feedback to gather Google Reviews and Trustpilot ratings.
100% data protection compliant
With Superchat, you can create WhatsApp newsletters: collect opt-ins, add contacts automatically, and send targeted messages.
Segment campaign target groups
Collect opt-ins, automatically add contacts to lists, and send targeted messages.
Start with our WhatsApp templates for e-commerce companies
The favorite package for e-commerce companies
This example shows the monthly total costs of the Superchat Professional Plan ({seats} employee accesses), including the WhatsApp Newsletter Add-on.
Included in Your Plan
1 AI agent included
Expand your team with an AI agent that answers customer inquiries at any time.
{count} automation(s) included
Connect your favorite tools with Superchat and automate workflows.
WhatsApp newsletter
Send your WhatsApp Newsletter with the Newsletter Add-on to up to 10,000 recipients per month.
Support you can rely on
Whether during setup, with questions, or challenges - our support team is by your side with advice and action. Fast, reliable, and always solution-oriented. We are only satisfied when you are.
Frequently Asked Questions
Learn more
Short videos to help you get the most out of Superchat.
