WhatsApp - The most important communication channel for Driving schools

Text messages instead of phone calls. Today's youth predominantly communicate through messaging services. The most popular channel? WhatsApp. Discover how to leverage WhatsApp for your driving school, engaging directly with your audience through chat.
  • Maximilian Mierswa
  • 12/20/2023
  • 2 min reading time
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The digital revolution is transforming businesses, including driving schools, particularly concerning the young target audience. Generation Z, also known as Post-Millennials, primarily communicates through digital channels.

For many Digital Natives, communication primarily happens via messaging platforms, extending beyond personal conversations.

This industry page offers you:

  • A Superchat product mockup for exploration
  • Industry-specific applications of WhatsApp for driving schools

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Try out Superchat for free!
Sie möchten Superchat selbst entdecken? Erstellen Sie jetzt Ihren kostenlosen Account und erkunden Sie die Messaging Plattform von Superchat.
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Engage with your target audience via chat

WhatsApp stands as the most favored communication channel across all age groups, with over two billion users worldwide.

Especially among the younger population, this messaging service holds significant popularity.

This underscores the need for driving schools to engage their audience precisely where they're most active.

Our driving students prefer communication via WhatsApp. We aim to meet this preference.
Felix Voß, CEO - Fahrschule Voß GmbH & Co. KG
Felix Voß, CEO - Fahrschule Voß GmbH & Co. KG

Handle customer communication as a team

Many driving schools are acquainted with the WhatsApp Business App, which, however, comes with several drawbacks:

  • Usable on only one device
  • Non-compliant with data protection
  • Disorganized inbox

Superchat presents the perfect solution for this issue. Through Superchat's Universal Inbox, you bundle all your channels in one place, ensuring no message gets lost.

Furthermore, with Superchat, you can use WhatsApp Business with multiple users and different devices simultaneously. This allows team-based message handling, assigning conversations to specific staff, or creating multiple mailboxes for different business locations.

Our team now has a much better overview of incoming messages. Coordination between headquarters, instructors, and students has significantly improved.
Pierre Emmerich, CEO - Drive & More
Pierre Emmerich, CEO - Drive & More

Managing appointments via WhatsApp

In case a student is late or needs to reschedule appointments, fast and secure communication is crucial.

WhatsApp enables you to send crucial information directly to your customers' mobile screens.

Similarly, a driving student can quickly reach out to you if a scheduled appointment doesn't work. This gives you the flexibility to reschedule the appointment and ideally inform another student about the freed-up time slot.

WhatsApp is our primary channel. We schedule or reschedule appointments, and send information, and invoices through it.
Felix Voß, CEO - Fahrschule Voß GmbH & Co. KG
Felix Voß, CEO - Fahrschule Voß GmbH & Co. KG

Always accessible, even on the road

When you are out of the office or in a driving lesson with a student you are probably not able to answer the phone if you get a call from another student. In this case, it’s a lot easier, if your students send you text messages which you can answer as soon as you have time.

With Superchat's mobile app, you can respond to inquiries while on the move, ensuring you're always available.

Try out Superchat for your Driving school!
Sie möchten Superchat selbst entdecken? Erstellen Sie jetzt Ihren kostenlosen Account und erkunden Sie die Messaging Plattform von Superchat.
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Maximilian Mierswa
Maximilian Mierswa
Maximilian is an intern at Superchat and supports the marketing team with various tasks. He also has a great passion for new projects.