The integration with LeadTable allows you to fully automate lead management and communication with potential customers. New leads captured in LeadTable can be automatically synchronized with Superchat, enabling personalized messages or automated responses to be sent immediately. Status changes, new notes, and other updates are seamlessly shared between the two platforms, giving your team complete visibility at all times. This makes it much easier to automate recurring tasks, such as sending follow-up messages, significantly enhancing the efficiency and quality of your customer interactions.
Why WhatsApp, Instagram & Co. are essential
With over two billion active users, WhatsApp is the most popular messenger worldwide, followed by Facebook Messenger. Facebook and Instagram are also among the most widely used social media platforms, with Instagram in particular playing a significant role in direct communication through DMs. For many companies, these channels are becoming increasingly important for maintaining simple and direct contact with their customers – often even replacing email.
The best part? Text messages are almost always read! WhatsApp messages boast an impressive open rate of around 98% and are usually read within an hour. Messengers are more personal than traditional marketing channels and enable a much faster exchange of information. This allows you not only to expand your reach but also to build a closer, more trusting relationship with your customers.
