This website uses cookies, tools and social media icons to provide you with the best possible service. We would like to ask you to make the cookie settings and give your consent to the use of cookies. In part, the cookies used lead to data processing in the USA.
Impression
Impression
Impression
Impression
Impression
Impression
Impression
Superchat behind the scenes

We redefine communication.

Our story is your story.

Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides any business with the tools needed to create a unique customer experience. From dentists to online stores, we help businesses succeed.

Superchat Team

Superchat in numbers

15 Mio +

Sent / received messages via Superchat

40 +

Industries trust the Superchat Messaging Suite

2500 +

Happy customers from different industries

How we got started...

Since Superchat was founded in 2020, the world of communication has changed - and so has Superchat. The idea for Superchat was born from an everyday situation that frustrates many consumers. Yilmaz and Mika kept running into problems when contacting their tax advisor. The phone was always busy, emails were left unanswered and other communication channels weren't even offered. Whilst looking for a solution it became clear that existing tools were primarily tailored to enterprise customers. No attention was paid to small and medium-sized businesses, although these are the backbone of our economy. There was no suitable and affordable solution meeting the needs of medical practices, finance and insurance offices, car dealerships and similar companies. And so the idea was born to develop a platform that combines relevant channels and makes the interaction between companies and customers as convenient as possible. A platform that provides SMEs with the tools they need to build authentic customer relationships and stay competitive in the future. From a universal inbox and a tool for managing reviews, Superchat turned into a comprehensive messaging suite that adapts to the needs of businesses. Our omnichannel solution helps businesses streamline their communications, build better customer relationships, and leverage their full messenger marketing potential. Superchat continues to evolve and grow alongside companies across a wide range of industries. The vision is to design a platform that brings together businesses and individuals across the entire customer journey, from the first touchpoint to payment via chat and far beyond.

Learn why our customers love Superchat

Don't take our word for it, see for yourself what our customers say about us.

A few faces from Superchat

Yilmaz Köknar

Yilmaz Köknar

As Co-Founder and CEO, Yilmaz is one of the driving forces behind Superchat. He takes care of the business and makes sure everything runs smoothly behind the scenes.

Christina Wendt

Christina Wendt

From website optimization to e-book writing. As a Marketing & Content Specialist, she's the one who makes sure the world knows about Superchat and our mission.

Maurizio Blötscher

Maurizio Blötscher

Maurizio knows what makes our customers happy. As Head of Customer Success, his focus is on our customers, how they use Superchat and how we can make our product even better.

Mika Hally

Mika Hally

Mika is Co-Founder and CPO of Superchat. His goal is to build a product that helps businesses succeed and create great customer experiences.

Inka Seidel

Inka Seidel

No matter how complex the issue, she finds a solution. Inka guides our customers through the implementation phase and ensures that everyone realizes the full potential of Superchat.

Henrik Engelbrink

Henrik Engelbrink

He's the man behind the code. Our Head of Engineering and his team keep Superchat running and continuously work to make the messaging platform even better.

Jonas Südfels

Jonas Südfels

As Head of Growth, Jonas is always looking for new ways to reach our target audience. From process optimization to product demos - Jonas lives Growth.